The site relaunched a small pile of weeks ago. Work-life will get easier in a few months, but for now...
- Outbound files to the printer have taken too long to assemble and weird errors popped up.
- Inbound prints were wrong, missing, and new rush print jobs had to be ordered.
- This means orders out the door were pushed to the limit of my stated window, and in a few orders that I will be mailing in about 6 hours, will be partial due to the above.
- On Monday, I have to figure out with the printer what went wrong. I have a sneaking suspicion the fault is entirely mine.
- The incoming shipping area was damaged by a roof leak during a big storm. This has been fixed.
- The building elevator went down last night and will be down for at least a week, and likely two.
...oh, and Meta (Instagram, Facebook, Threads) is set to restructure how creators publish things.
I do not have a lot of details, but considering the increasing difficulty I have been having with them, it is doubtful I will have much of a presence on these channels going forward.
There goes three channels to promote work, build community, and just enjoy making people laugh about studio antics (when things are going well) and chat about mail, art, ghosts, witches, more.

The answer is simple: Study. Fix. Learn.
- Study what went wrong.
- Apologize to customers afflicted. Make their orders whole. Request they give the shop another chance in the future.
- Check order logs with the printer. If their fault, talk about how to fix. If my fault, internally document what happened and what checks in place might have prevented it.
- Work with building maintenance to handle structural issues. Map out what happened, do what is possible to prevent this from happening again. Take time to build contingency plans, where possible.
- Study. Fix. Learn. Try. Try again. Try again, again. Try again, again, again... you get the picture.
- Keep writing.
- Keep sketching.
- Keep drawing.
- Keep painting.
- Keep designing.
- Keep going. Try, try, try, again, again, again.
Part of the reason it took so many years for the initial launch of Netherworld Post Office was to build up cash reserves. It was a long, grueling, boring process that is helping smooth things over now.
Rush shipping, expedited printing, whatever is necessary.
It feels dangerous to be outright grateful for failure -- I do not want to make it a welcome guest on my doorstep. It feels similarly perilous to evoke perfection, to think experience and physical resources would exempt Netherworld Post from launch and growing pains.
My 3:51 AM assessment resolves to the best course of action is not pretending things cannot go wrong. Rejecting the impossible gild of perfect polish. Keep a policy of openness, honesty, and perseverance to making tomorrow better than today.
This is a blog post about piercing the oh-so-often crafted EVERYTHING IS GREAT ASK ME HOW I MAKE $10-BILLION/MONTH SELLING MY ART posts you will inevitably see on every platform ever.
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